Even Workers Who Don’t Use Wellness Plans Recommend Their Employers to Others

Even if your employees do not use the wellness plans you offer them, those same plans still help boost employee loyalty, a new study by Optum Health has found.

Chances are that by virtue of your organization offering wellness plans, your employees appreciate it and will be more likely to recommend your business as a good place to work. The findings reflect the advantages of wellness plans in attracting and retaining talent.

The more expansive your offerings, the more loyalty you foster, the study found. For example, it found that at workplaces that offer more than seven health and wellness programs:

  • The employer is almost twice as likely to retain current employees, and
  • Employees are three times as likely to recommend their company as a place to work.

One of the striking findings from the survey was that 29% of employees who don’t participate in any of their employer’s wellness programs are still likely to recommend their company as a good place to work. Researchers concluded that this was because if the employer offers a wellness program, it makes them feel like the company cares for them as employees.

That said, 48% of workers who frequently participate in health and wellness programs were extremely likely to recommend their employer as a place to work.

And the more wellness offerings an employer has, the more likely their employees are to recommend them as a good place to work:

  • 53% of survey respondents at companies with 7-8 wellness programs, said they recommend their company
  • 30% of survey respondents at companies with 4-6 wellness programs, said they recommend their company
  • 24% of survey respondents at companies with 1-3 wellness programs, said they recommend their company
  • 18% of respondents at companies with zero wellness programs, said they recommend their company

The most popular offerings

A well-rounded benefits package ideally combines great medical coverage with fitness programs, support groups, and healthy office conditions.

Here are the most sought-after wellness plans that participants cited:

  • Biometric screenings and preventative health assessments
  • Programs to improve health, such as wellness coaching and on-site medical clinics
  • Discounted prescriptions
  • Having a physical work environment that supports healthy decisions (sit/stand desks, healthy food, on-site fitness centers)
  • Smoking cessation program
  • Weight loss program
  • Chronic-condition management program
  • Employee assistance programs
  • Programs to help workers stay healthy and prevent illnesses, such as flu shots, gym discounts, and fitness challenges

Recommendations

UBF recommends that as an employer, you should:

  • Focus on working with the biggest users of your wellness program to recruit others into the program. Promoters are your most valuable employees. They are the most likely to participate in your programs, and possibly as a result, they experience less stress and more satisfaction at work.
  • Focus on trying to win over those who might shun your plans by finding out what their needs are (they may have issues in their life, like financial or relationship problems, that your offerings may not address). There may be a low-cost solution to meeting their needs as well.
  • You can find out by circulating a survey to find out where your wellness program may be falling short and what employees would like to see in a wellness plan. The best approach is to provide a list of choices so employees can just check boxes.

Need more help?  Speak with a UBF consultant — we can transform your wellness initiatives into a game changer.

Alan Wang
Alan Wang is the President of UBF and serves as the lead consultant. He has delivered the UBF solution set throughout the world and is highly regarded for his areas of expertise. You can follow him on Twitter @UBFconsulting.
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